Shipping policy

All orders are processed within 24–48 hours of purchase.

For custom squishes, please allow an additional 48 hours for processing to ensure all glue and finishing materials have fully dried before shipment.

Orders placed between Friday and Sunday  will be processed and shipped on the following Monday.

Once your order has shipped, you will receive a confirmation email with tracking information.

New Zealand

  • Courier Economy Tracked: 2–3 business days

International

  • Australia Economy Tracked: 3–8 business days
  • All other locations Economy Tracked: 3-10 business days

PLEASE NOTE: Shipping times are estimates only and may be affected by customs processing, public holidays and carrier delays. We are unable to ship to PO Boxes.
We are currently unable to ship to the following countries: United states, Germany, France, Denmark, Portugal, Luxembourg, Mexico, Austria, Belgium, Czechia, Finland, Hungary or Iceland.